使用与支持
补货本由 Better Day USA Inc 提供，支持 iPhone、iPad 与 Android，目前界面为简体中文。应用帮助您记录本地商品、供应商、报价、采购订单与分批收货；本地记账无需账号。
支持邮箱：[email protected]。请说明 App 版本、iOS／iPadOS／Android 系统版本、设备型号、发生时间、操作和错误提示。截图请遮住私人信息；不要发送密码、登录会话、API key 或完整账本。
备份与恢复
在设置中导出 ZIP 完整备份，并保存到能重新找到的位置。ZIP 可能包含账本、照片组和原图，不含云端登录会话。CSV 用于商品导入，App 不提供 CSV 导出入口。恢复前请核对预检信息；失败时保留原文件并联系支持。
照片与账号
每次提交独立成组；单张可含单品或货架，多张只能表示同一商品的不同角度。可选云端识图使用已有 ProductPal 账号，并在发送前取得明确确认。支持 OpenAI API 的版本默认推荐 OpenAI，保留您明确保存的其他选择；无需在 App 填写 API key。OpenAI 通过服务端配置提供，受地区、服务及每日调用额度限制，与 ChatGPT 对话额度分开。Gemini 只在服务可用、所在地区符合条件，并由已满 18 岁的您明确同意后处理所选分析副本；其可用性还受项目条件和额度影响。请以应用内提示为准；无法使用云端服务时，继续本地录入和核对即可。
App 不提供账号注册。断开连接仅清除设备会话，不代表账号或云端图片已经删除。公开条码目录查询不要求 ProductPal 登录；线上查询限于已开放的目录，不提供全网搜索。Cloudflare 模型推理、ChatGPT 连接和 Google Search 联网补全当前保持关闭。具体处理见隐私政策。
云端数据与账号删除请求
您可以请求访问、更正或删除我们控制的 ProductPal／照片服务数据，也可提出相关账号删除请求。请从关联邮箱发送邮件至 [email protected]，主题写“补货本数据请求”，并说明：
- 关联的 ProductPal 邮箱。
- 希望处理的范围，例如补货照片副本、相关服务记录或账号及关联数据。
- 大致使用日期，以及已有的照片组标识或错误信息（如有）。
无需重新安装 App 才能发起请求。请勿发送密码、会话、API key 或完整账本。我们会核验身份和请求范围后处理，并说明因安全、法律义务或其他正当原因需要保留的资料。第三方独立保留的数据可能需要向其另行请求。我们没有承诺即时或自动清除云端副本。
本地账本和另存的备份由您在设备或保存处管理；如果从未上传，我们无法远程取得或代您删除。卸载 App 不会一并删除您另存的 ZIP 文件。
资料错误反馈
如需报告商品字段、报价、收货或来源错误，请说明操作，并仅附必要且已去除私人信息的资料。识图结果须核对，不能当作库存、营养、医疗或采购保证。
Support
Restock (补货本) for iPhone, iPad and Android is provided by Better Day USA Inc. Its interface is currently Simplified Chinese. Local products, suppliers, quotes, orders and partial receipts require no account.
Email [email protected] with the app version, iOS/iPadOS/Android version, device model, approximate time, steps and error message. Redact screenshots. Never send passwords, sessions, API keys or the full business ledger.
Backups and restore
Export a complete ZIP backup in Settings and keep it somewhere you can find again. It may include the ledger, photo groups and originals, but excludes cloud sessions. CSV is for product import; there is no CSV export UI. Review restore previews and preserve original files if a restore fails.
Photos and accounts
Each submission is a separate group. One image may show a product or shelf; multiple images must show different angles of the same product. Optional cloud recognition uses an existing ProductPal account and explicit confirmation before sending. Versions supporting OpenAI API recommend it by default while preserving an explicitly saved alternative. You do not enter an API key in the app. Server-managed OpenAI access is subject to regional, service and daily usage limits, separate from ChatGPT conversation allowances. Gemini processes selected analysis copies only when the service is available, your region is eligible, and you explicitly confirm that you are 18 or older and agree. It is also subject to project eligibility and service capacity. Follow the app's availability message. Local entry and review remain available.
The app offers no account registration. Disconnecting clears the device session, not the account or cloud photos. Public barcode lookup does not require ProductPal login. Online lookup is limited to enabled directories; full-web search is not provided. Cloudflare model inference, ChatGPT connection and Google Search grounding currently remain disabled. See the privacy policy.
Cloud-data and account-deletion requests
You may ask for access, correction or deletion of ProductPal/photo-service data under our control, or request deletion of the associated account and its data. Email [email protected] from the associated email with subject “Restock data request”. Include:
- The associated ProductPal email.
- The requested scope: uploaded Restock photo copies, related service records, or the account and associated data.
- Approximate usage dates and any photo-group identifier or error information already available.
You do not need to reinstall the app to request deletion. Do not send passwords, sessions, API keys or a full ledger. We verify identity and scope before processing and explain any security, legal or other legitimate retention. Independently retained third-party information may require a separate request. We do not promise instant or automatic cloud deletion.
You manage local ledgers and separate backups on the device or at their saved destination. We cannot retrieve or remotely delete unuploaded records. Uninstalling does not remove separately saved ZIP files.
Incorrect information
For product, quote, receipt or source errors, explain the steps and provide only necessary, redacted details. Review recognition results; they are not inventory, nutritional, medical or purchasing guarantees.